I have used Keymotive for our service reminders since I started at Purcell Tire almost 5 years ago. Their holistic marketing program includes not only reminder cards, but a complete dashboard that shows us by store how well the cards and offers perform for our customer base. Unlike many marketing programs, it is easy to calculate the ROI of their service reminder and customer appreciation card programs. We have more than 62 stores, so a strong program and accountability are key. I have always received wonderful service from them as well- from their art department to their IT group, all the way to their Director of Sales and Marketing. I can always get in touch with someone from their team if I have questions, and communication is excellent – always. I have never waited for more than a couple of hours for a response regarding a project or IT question. They are also very open to new ideas and are always providing added-value programs like holiday cards and e-mail campaigns to their services. I have never been told ‘no’, which has made us pretty spoiled. I highly recommend using Keymotive for any type of marketing need. We have never thought about looking at any other vendors for the services they provide so reliably to us year after year!
